Complaint Procedures - UAA

UAA affirms the right of all students to request, through fair and timely dispute resolution procedures, the review of decisions that adversely affect them. Students are encouraged to first attempt to resolve the dispute informally. If the student's concern remains unresolved after following informal procedures, students have recourse to a range of dispute resolution processes, depending on the topic of concern. Academic Dispute Resolution Procedures can be found under Academic Rights of Students. Non-academic procedures can be found in the UAA Student Handbook

Assistance with Complaint Resolution

Resources are available on each campus to help students seeking assistance with UAA’s complaint procedures.  

Anchorage Campus (including Military Programs at JBER-Elmendorf and JBER-Richardson)

Dean of Students Office: (907) 786-1214 or uaa_deanofstudents@alaska.edu

Kenai Peninsula College

Student Services: (907) 262-0314

Kodiak College

The Director's Office: (907) 486-1250

Student Services: (907) 486-1264

Matanuska-Susitna College

Office of Academic Affairs: (907) 745-9754

Student Services: (907) 745-9762

Prince William Sound College (including the Copper Basin and Cordova Extension sites) 

Student Services: (907) 834-1632