Occupational Endorsement Certificate in Conflict Resolution

The Occupational Endorsement Certificate (OEC) in Conflict Resolution provides students the opportunity to acquire skills used in various conflict resolution methods used in human service agencies. The program provides a balanced education in the study of family mediation, alternative dispute resolution, paraprofessional counseling, and group facilitation. Instruction is delivered through classroom lectures, demonstrations, case studies, and role-plays.

Admission Requirements

Graduation Requirements

HUMS A224Systems of Conflict and Collaboration3
HUMS A225Counseling in Human Service Practice3
HUMS A333Alternative Dispute Resolution3
HUMS A334Family Mediation3
Total12

A minimum of 12 credits is required for the degree.

Program Student Learning Outcomes

Students completing this certificate are prepared to:

  • Understand the nature of conflict through theory and collaborative practices.
  • Demonstrate enhanced communication skills and interpersonal skills to include negotiation.
  • Incorporate conflict management skills in human service practice.
  • Integrate concepts of diversity into various collaborative practices.