Occupational Endorsement Certificate in Conflict Resolution

The Occupational Endorsement Certificate in Conflict Resolution provides students the opportunity to acquire skills used in various conflict resolution methods used in human service agencies. The 18-credit program provides a balanced education in the study of family mediation, alternative dispute resolution, paraprofessional counseling and group facilitation. Instruction is delivered through classroom lectures, demonstrations, case studies and role plays.

Admission Requirements

Satisfy the Application and Admission Requirements for Occupational Endorsement Certificate Programs.

Graduation Requirements

Program Requirements

HUMS A223Introduction to Paraprofessional Counseling I3
HUMS A224Conflict and Collaborative Systems3
HUMS A324Introduction to Paraprofessional Counseling II3
HUMS A333Alternative Dispute Resolution3
HUMS A334Family Mediation3
HUMS A435Individual and Group Facilitation3
Total Credits18

A total of 18 credits is required for the occupational endorsement certificate.

Program Student Learning Outcomes

Students completing this certificate are prepared to:

  • Understand the nature of conflict through theory and collaborative practices.
  • Demonstrate enhanced communication skills and interpersonal skills to include negotiation.
  • Incorporate conflict management skills in human service practice.
  • Integrate concepts of diversity into various collaborative practices.